Manual P49G V1 - Free download as PDF File (.pdf), Text File (.txt) or read online for free. Click the Download button next to the product you want to install and follow the onscreen instructions. See About download methods for more information. Note: For industry collections or AutoCAD including specialized toolsets, click the View items button to see individual product downloads. If needed, activate your software. ATMdesk/Repair uses a dedicated USB-SDC adapter to connect to SDC modules. The adapter must be present at all times to authorize use of ATMdesk/Repair, even if testing only USB or RS232 devices. ATMdesk/Repair further offers the following options: ATMdesk/Repair is the top-of-the-line product to test all NCR ATM modules. Access support resources from NCR including drivers and patches, manuals, customer education and NCR@YourService. Daily cleaning / maintenance inside NCR-5875 ATM safe APTRA™ Advance NDC Reference Manual B006-6180-J000 Issue 2 February 2008. ATMdesk software. This software runs on NCR ATMs in the field or on PCs in a workshop in the presence of an ATMdesk key that is loaded with a valid ATMdesk license. ATMdesk software is updated regularly as new devices evolve. The latest version is available for download free of charge from our website.
NCR 56XX & 58XX ATM'S (4th Generation & PersonaS)
WELCOM E TO THE NCR TRAINING BANK
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Service AidsAugust 2006
56XX SERVICE AIDS
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To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and value of this book. Address correspondence to: WCS Learning - ATM Team NCR Corporation 1700 South Patterson, WHQ-2 Dayton, Ohio 45479 Copyright 2006 By NCR Corporation Dayton, Ohio U.S.A. All Rights Reserved
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Where to go for ATM Support and information? Level 2 Support for Self Service Terminals: Toll Free 1-800-446-2344 ATM Hardware and Software Support Pin 1213 ATMs at Sea Pin 1416 Financial Bas & APTRA Software Pin 1222 Parts Information: NCR Parts Analyst 1-800-446-2344 pin 7 VP 626-7113 International 770-487-7000 ask for Ext. 7113 PDRC PEACHTREE Web Site: http://153.85.63.125/partsweb.htm Dundee Electronic Parts Information Manual: http://www.dundee.ncr.com/scripts/ssgsccgi/webpim.dll?1 For Pubs or Software Tools: Information Products Publishing (IPP) 1-800-543-2010 Dundee Web Site: http://www.dundee.ncr.com/ssgsc/default.asp Dundee Information Search Site: Same as Dundee Web site http://www.dundee.ncr.com/ssgsc/default.asp (Click Find Information). Web page for the BAS product drivers. http://www.services.ncr.com/ce/library/librarydata/Branchautomation.htm ATM Kit and General Product information: Dundee Hotline 1-800-317-4542 International (X-for outside line) then dial 011-44-1382-59-2100 Customer Software Ordering: Call Local Field Sales Support NCR Power and Cable: 1-800-257-0458 VP 230-1000 International 919-460-8749 NCR Power and Cable supplies EPS Surge Suppression, Line conditioning, Premise Cabling, Build Data Cables, Supply Line Drivers and they will take Credit Card orders.
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56XX SERVICE AIDS
Where to go for ATM Support and information? AMC Atlanta Mas Hamilton Lock: Provides One Time Combinations (OTCs) for the Mas Hamilton lock U.S. Toll Free U.S. NCR Cell Phone Users Canada 800-446-2344 803-939-2222 905-819-4109 Pin 4261 Pin 4261 Pin 4261
Publications Download of the ATM SAMM, FM-0547 updates: Go to: http://www.dundee.ncr.com/INFOPROD/ATM_GST/index.htm and click on Field Service Documentation, this takes you to the Information Solutions, SAMM page. Select the item Download chapters and viewers for PDF files for some of the chapters. The ATM Resources Web site It provides you with a list of resources and information helpful in troubleshooting and repairing problems on the ATM. http://ncrwss1.ncr.com/atmlevel2/ FSD Americas Self-Service APTRA Web SiteThis internal site is THE source for U.S. Aptra documentation. At this site you will find general installation and release notes for US Standard Aptra Edge and Americas Aptra Advance NDC. http://www.ncrwss1.ncr.com/stdedge/ NCR Corporate Security: This web site provides information on ATM Security and other Corporate Security Procedures. http://iis.ncrnet.ncr.com/security/atm_info.asp
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Table of Contents
56XX ATM Service Aids Table of ContentsCHAPTER 1 - ATM MODEL INFORMATION ...................... 1.1 HARDWARE MODULE LOCATIONS ................................... 1.1 5670 ATM................................................... 1.1 5685 ATM................................................... 1.2 5675 ATM................................................... 1.3 5688 ATM................................................... 1.4 PersonaS 74 Front Access ...................................... 1.5 PersonaS 74 Rear Access....................................... 1.6 PersonaS 75 Front Access ...................................... 1.7 PersonaS 75 Rear Access....................................... 1.8 PersonaS 84 ................................................. 1.9 PersonaS 85 ................................................ 1.10 PersonaS 88 ................................................ 1.11 PersonaS 86 ................................................ 1.12 PersonaS 90 ................................................ 1.13 PERSONAS 90e.............................................. 1.14 OPENING THE FACIA ON PERSONAS 75 VESTIBULE ATM.......... 1.15 OPENING THE FACIA ON PERSONAS 88 DRIVE UP TTW ATM ....... 1.19 CHAPTER 2 - ATM SUPERVISOR MENUS........................ 2.1 NDC+ SUPERVISOR MENUS ....................................... 2.2 NDC+ UTILITIES MENU - SAMPLE TREE .............................. 2.3 HEALTH ERRORS ................................................ 2.4 State Of Health 1 Errors ........................................ 2.4 State Of Health 2 Errors ........................................ 2.5 State Of Health 3 Errors ........................................ 2.5 APTRA ADVANCE NDC SUPERVISORS MENU STRUCTURE ............... 2.6 APTRA EDGE SUPERVISORS MENU STRUCTURE- U.S. .................... 2.7 SYSTEM APPLICATION FOR WINDOWS EXAMPLE MENUS ......... 2.8
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56XX SERVICE AIDS
CHAPTER 3 - DIAGNOSTICS GENERAL INFORMATION .......... 3.1CUSTOMER-SPECIFIC PROCEDURES FOR ACCESSING NCR DIAGNOSTICS (SYSTEM APPLICATION) ON NT MACHINES. ................................ 3.1
Download Immersion Input Devices driver. Input Devices free download - HanWJ Chinese Input Engine, Audio: Analog Devices ADI 198x Integrated HD Audio Driver Version A01, Microsoft Silverlight, and many more programs. Install Realtek Input Device driver for Windows 10 x64, or download DriverPack Solution software for automatic driver installation and update. The package provides the installation files for Microsoft USB Input Device Driver version 10.0.4. If the driver is already installed on your system, updating (overwrite-installing) may fix various issues, add new functions, or just upgrade to the available version. Download ELAN Input Device Driver 24.13.3.1 for Windows 10 Creators Update 64-bit (Keyboard & Mouse). Download input device drivers or install DriverPack Solution software for driver scan and update.
Bank of America .............................................. 3.1 Chase Bank.................................................. 3.1 Fidelity Investments............................................ 3.1 Fleet Bank................................................... 3.2 VCOM 7-11 .................................................. 3.2 Wells Fargo .................................................. 3.2 CLEARING NVRAM ........................................... 3.3 ERROR REPORTING TCM CORES AND ELSB ..................... 3.4 ERROR REPORTING STANDARD, NLX, AND ATX CORES ............... 3.6 LEVEL 1 DIAGNOSTIC TEST RESULTS ................................. 3.7 M-Status..................................................... 3.7 M-Data ..................................................... 3.7 T-Data ...................................................... 3.8 HEX CONVERSION CHART ......................................... 3.9 INSPECTING AND HARDCOPYING THE EJ LOG FILE ..................... 3.10 EJ HELP SCREEN ............................................... 3.11 EJ TIME SEARCH OPTION ........................................ 3.12 COPYING SECTIONS OF THE EJ LOG ................................. 3.13 CHAPTER 4 - ATM CONFIGURATION PROCEDURES ............. 4.1 56XX/PERSONAS ATM CONFIGURATION PRINTOUT NDC+.............. 4.1 CHAPTER 5 - POWER SUPPLIES & POWER DISTRIBUTION....... 5.1 POWER SUPPLY TEST CONNECTOR .................................. 5.1 POWER SUPPLY STATE OF HEALTH LED .............................. 5.1 AC DISTRIBUTION ASTEC AND SYSTEM POWER SUPPLY ................ 5.2 AC DISTRIBUTION SLIMLINE POWER SUPPLY ......................... 5.3 AC DISTRIBUTION SWITCH MODE POWER SUPPLY ..................... 5.4 AC WIRING CONVENTIONS ......................................... 5.5 DC DISTRIBUTION HARNESSES ...................................... 5.5 POWER SUBSYSTEMS REFERENCE MATERIAL ........................... 5.6 POWER SUPPLY PART NUMBERS ................................ 5.6 iv
Table of Contents
Download Atmdesk Driver Download
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Table of Contents
56XX ATM Service Aids Table of ContentsCHAPTER 1 - ATM MODEL INFORMATION ...................... 1.1 HARDWARE MODULE LOCATIONS ................................... 1.1 5670 ATM................................................... 1.1 5685 ATM................................................... 1.2 5675 ATM................................................... 1.3 5688 ATM................................................... 1.4 PersonaS 74 Front Access ...................................... 1.5 PersonaS 74 Rear Access....................................... 1.6 PersonaS 75 Front Access ...................................... 1.7 PersonaS 75 Rear Access....................................... 1.8 PersonaS 84 ................................................. 1.9 PersonaS 85 ................................................ 1.10 PersonaS 88 ................................................ 1.11 PersonaS 86 ................................................ 1.12 PersonaS 90 ................................................ 1.13 PERSONAS 90e.............................................. 1.14 OPENING THE FACIA ON PERSONAS 75 VESTIBULE ATM.......... 1.15 OPENING THE FACIA ON PERSONAS 88 DRIVE UP TTW ATM ....... 1.19 CHAPTER 2 - ATM SUPERVISOR MENUS........................ 2.1 NDC+ SUPERVISOR MENUS ....................................... 2.2 NDC+ UTILITIES MENU - SAMPLE TREE .............................. 2.3 HEALTH ERRORS ................................................ 2.4 State Of Health 1 Errors ........................................ 2.4 State Of Health 2 Errors ........................................ 2.5 State Of Health 3 Errors ........................................ 2.5 APTRA ADVANCE NDC SUPERVISORS MENU STRUCTURE ............... 2.6 APTRA EDGE SUPERVISORS MENU STRUCTURE- U.S. .................... 2.7 SYSTEM APPLICATION FOR WINDOWS EXAMPLE MENUS ......... 2.8
Download Atmdesk Drivers
iii
56XX SERVICE AIDS
CHAPTER 3 - DIAGNOSTICS GENERAL INFORMATION .......... 3.1CUSTOMER-SPECIFIC PROCEDURES FOR ACCESSING NCR DIAGNOSTICS (SYSTEM APPLICATION) ON NT MACHINES. ................................ 3.1
Download Immersion Input Devices driver. Input Devices free download - HanWJ Chinese Input Engine, Audio: Analog Devices ADI 198x Integrated HD Audio Driver Version A01, Microsoft Silverlight, and many more programs. Install Realtek Input Device driver for Windows 10 x64, or download DriverPack Solution software for automatic driver installation and update. The package provides the installation files for Microsoft USB Input Device Driver version 10.0.4. If the driver is already installed on your system, updating (overwrite-installing) may fix various issues, add new functions, or just upgrade to the available version. Download ELAN Input Device Driver 24.13.3.1 for Windows 10 Creators Update 64-bit (Keyboard & Mouse). Download input device drivers or install DriverPack Solution software for driver scan and update.
Bank of America .............................................. 3.1 Chase Bank.................................................. 3.1 Fidelity Investments............................................ 3.1 Fleet Bank................................................... 3.2 VCOM 7-11 .................................................. 3.2 Wells Fargo .................................................. 3.2 CLEARING NVRAM ........................................... 3.3 ERROR REPORTING TCM CORES AND ELSB ..................... 3.4 ERROR REPORTING STANDARD, NLX, AND ATX CORES ............... 3.6 LEVEL 1 DIAGNOSTIC TEST RESULTS ................................. 3.7 M-Status..................................................... 3.7 M-Data ..................................................... 3.7 T-Data ...................................................... 3.8 HEX CONVERSION CHART ......................................... 3.9 INSPECTING AND HARDCOPYING THE EJ LOG FILE ..................... 3.10 EJ HELP SCREEN ............................................... 3.11 EJ TIME SEARCH OPTION ........................................ 3.12 COPYING SECTIONS OF THE EJ LOG ................................. 3.13 CHAPTER 4 - ATM CONFIGURATION PROCEDURES ............. 4.1 56XX/PERSONAS ATM CONFIGURATION PRINTOUT NDC+.............. 4.1 CHAPTER 5 - POWER SUPPLIES & POWER DISTRIBUTION....... 5.1 POWER SUPPLY TEST CONNECTOR .................................. 5.1 POWER SUPPLY STATE OF HEALTH LED .............................. 5.1 AC DISTRIBUTION ASTEC AND SYSTEM POWER SUPPLY ................ 5.2 AC DISTRIBUTION SLIMLINE POWER SUPPLY ......................... 5.3 AC DISTRIBUTION SWITCH MODE POWER SUPPLY ..................... 5.4 AC WIRING CONVENTIONS ......................................... 5.5 DC DISTRIBUTION HARNESSES ...................................... 5.5 POWER SUBSYSTEMS REFERENCE MATERIAL ........................... 5.6 POWER SUPPLY PART NUMBERS ................................ 5.6 iv
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CHAPTER 6 - ATM PC CORES................................... 6.1 TERMINAL CONTROL MODULE ..................................... 6.1 TCM ELECTRONICS CORE TRAY .................................... 6.2 TCM CORE REFERENCES .......................................... 6.3 TCM CORE PART NUMBERS ....................................... 6.3 Original TCM Core PNs ........................................ 6.3 HI3 TCM Core PNs.
